What does Countervail do?
Countervail LLC is a veteran‑owned, Washington State licensed private investigation agency providing cybersecurity consulting and cybercrime investigations for individuals and small businesses facing fraud, impersonation, doxing, harassment, account compromise, and other real‑world digital threats.
Are you a licensed private investigator?
Yes. Countervail LLC is a Washington State licensed, insured, and bonded private investigation agency. Principal: Joanna Wiggum PI License: #26010541 UBI: 606107463
What types of cases do you handle?
We support clients experiencing:
- Fraud or financial loss
- Impersonation or identity misuse
- Account compromise
- Doxing or targeted harassment
- Payment diversion or BEC
- Online exploitation
- Cyberstalking
- Social engineering attacks
- Digital exposure concerns
Do you work with law enforcement?
Yes. When appropriate and with client consent, we can prepare documentation, timelines, and findings to support a law‑enforcement report. We do not act as law enforcement and cannot compel action.
Do you guarantee identification of a threat actor?
No. As with all investigative services, outcomes cannot be guaranteed. We provide best‑effort, evidence‑driven analysis based on available data and lawful methods.
What are your service rates?
Investigative Services: $285/hr (4‑hour minimum retainer) Individual Cybersecurity Assessment: Starting at $570 Small Business Cybersecurity Assessment: Starting at $725
Promotions: Countervail occasionally offers limited‑duration promotional pricing for specific services, such as the 45‑minute Cyber Incident Triage Call. Promotional rates apply only to the service and timeframe stated in the offer and do not change standard hourly or assessment pricing. Rates do not include tax and may vary based on case complexity and scope.
How do I start a case?
Submit your information securely at https://countervailintelligence.com/contact/ or email contact@countervailintelligence.com. A licensed investigator will review your details and contact you promptly.
Do you offer emergency or after‑hours support?
Yes, on a case‑by‑case basis depending on investigator availability and case severity.
Do you work with clients outside Washington State?
Yes. Many cybersecurity consulting and digital investigation services can be performed remotely for clients across the United States.